Payment Policy

Overview

This Payment Policy explains the payment methods accepted by Roveex, how payments are processed, the security measures used during transactions, and how refunds are handled. By placing an order on our website, you agree to the terms outlined in this policy.

Accepted Payment Methods

We currently accept the payment methods available at checkout, which may include:

Major credit and debit cards
Apple Pay
Google Pay
Shop Pay

Available payment methods may vary depending on your device, browser, location, and checkout eligibility. Only payment methods displayed during checkout are available for your order.

Currency

All prices displayed on our website are listed in United States Dollars (USD).

If your payment account uses a different currency, your bank or payment provider may apply exchange rates or additional fees. Any such charges are determined by your financial institution.

Payment Authorization

By submitting an order, you authorize Roveex and our payment providers to charge the selected payment method for the total purchase amount, including any applicable taxes and fees.

All payments are subject to authorization, verification, and approval by the applicable payment provider.

Secure Payment Processing

Payments are securely processed through Shopify's payment infrastructure and the payment methods made available during checkout.

Roveex does not store your complete credit or debit card details. Payment information is handled securely by the applicable payment processor in accordance with its security and privacy practices.

Order Verification

To help protect our customers and reduce fraudulent transactions, certain orders may require additional verification before they are processed.

This may include confirmation of payment details, billing information, or other information necessary to verify the transaction.

If verification cannot be completed, we reserve the right to delay, decline, or cancel the order.

Failed or Declined Payments

If your payment cannot be completed, possible reasons may include:

Insufficient funds.
Incorrect payment information.
Card restrictions or expiration.
Authorization declined by your bank.
Security or fraud prevention measures.

If your payment is declined, we recommend verifying your payment details or contacting your bank or payment provider before attempting the transaction again.

Taxes

Applicable taxes are collected where required by law.

The total amount payable, including any applicable taxes, will be displayed during checkout before your order is confirmed.

Refunds

Approved refunds are issued to the original payment method used when the order was placed.

Once a returned item has been inspected and approved, refunds are generally processed within 10 business days. Additional processing time may be required by your bank or payment provider before the funds appear in your account.

For complete information regarding refund eligibility, please review our Return & Refund Policy.

Fraud Prevention

To protect both our customers and our business, orders may be reviewed when unusual purchasing activity or potential fraud is detected.

As part of this process, orders may be temporarily placed on hold, require additional verification, or be cancelled if the necessary verification cannot be completed.