Contact Us
If you have questions about an order, need assistance with shipping, returns, payments, your customer account, or would like more information about our products, the Roveex support team is ready to assist you.
Before contacting us, you may also find helpful information by visiting our FAQs, Shipping Policy, or Return & Refund Policy.
Contact Information
Business Name: Roveex
Business Address: 1200 W 15th St, Anderson, Indiana 46016, United States
Email: support@roveex.store
Live Support Chat: 24/7
Customer Support Hours
Our customer support team is available Monday through Friday, from 9:00 AM to 5:00 PM (GMT-05:00 Indiana East). Messages received outside business hours, on weekends, or on public holidays will be answered on the next business day.
Response Time
We aim to respond to all enquiries within 24 hours. Response times may be slightly longer during periods of high enquiry volume, but every request is handled in the order it is received.
Contact Form
You can also reach us through the contact form available on this page. Simply submit your enquiry, and our support team will review your request and reply by email as soon as possible.
Live Chat
Live chat is available 24/7 for your convenience. If an enquiry requires additional investigation, our support team will continue the conversation by email during normal business hours.
Order Assistance
To help us assist you more efficiently, please include the following information whenever possible:
- Your order number.
- The email address used when placing your order.
- A brief description of your question or issue.
- Photos, if you are reporting a damaged or incorrect item.
Helpful Resources
For answers to common questions and order-related information, please visit the following pages:
Follow Us
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